Privacy Policy

Privacy Policy

How we collect, use, and protect your information

Last updated: May 2026

Our Commitment

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect: Discord username and ID (for authentication), email address, IP address (for security), gameplay data (character progress, inventory), and application information (backstory, RP experience). We do not collect real-world addresses or phone numbers.

2. How We Use Information

Your information is used to: manage your account and whitelist status, provide customer support, enforce server rules, improve our services, and communicate important updates. We do not sell or share your data with third parties for marketing purposes.

3. Cookies and Tracking

We use cookies to maintain your login session, remember language preferences, and analyze website traffic. You can disable cookies in your browser, though some features may not function properly.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular backups. However, no internet transmission is 100% secure. We promptly notify users of any data breaches affecting their information.

5. Data Retention

We retain your data while your account is active. Application data, ban records, and appeal history are kept for server administration purposes. You may request data deletion by contacting staff, though some records (ban history) may be retained for legal compliance.

6. Third-Party Services

We use Discord for authentication and communication, FiveM for gameplay services, and hosting providers for infrastructure. These services have their own privacy policies. We are not responsible for their data practices.

7. Your Rights

You have the right to: access your personal data, request corrections to inaccurate information, request deletion (with limitations), and opt-out of non-essential communications. Contact staff to exercise these rights.

8. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children under 16. If we discover such data, we will promptly delete it.

9. Policy Changes

We may update this policy periodically. Changes are posted on this page with an updated date. Significant changes will be announced via Discord.

10. Contact Us

For privacy-related questions or data requests, contact our staff through Discord or email [email protected]. We respond to inquiries within 7 business days.

10. Contact Us

For privacy-related questions or data requests, contact our staff through Discord or email [email protected]. We respond to inquiries within 7 business days.

[email protected]

Your privacy is important to us. Last updated policy: Last updated: May 2026